Re: [Tails-dev] help me

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Author: intrigeri
Date:  
To: Tails help desk
CC: jamahaba
Subject: Re: [Tails-dev] help me
Hi,

jamahaba@???:
> Good afternoon, I love tails. I have been using it for more than 2 years,
> I constantly donate.


Nice to hear :)

> I never had any problems in using tails, but I bought
> a new mac book air 2019 and on it I can’t manage to start the system, I
> get an error, tell me how to fix it, I will attach it with the next
> letter! in general, I worked on old mac books I had no problems, such a
> problem arose on the new one ((((((I really ask you to help me


I'm forwarding this to our help desk.

We're aware of some recent Macs not starting Tails:
https://redmine.tails.boum.org/code/issues/17049

We've received feedback that the upcoming move to GRUB will fix that,
so it would be sweet if you could test it:
https://lists.autistici.org/message/20191221.150827.105ba267.en.html

If that does not fix the problem you're facing, please reach out to
our help desk and provide details regarding "I can’t manage to start
the system, I get an error".

Thanks in advance!

Cheers,
--
intrigeri