Re: [Tails-dev] disabling default Pidgin profiles? [Was: Tra…

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Author: Chris Doten
Date:  
To: The Tails public development discussion list
CC: Runa A. Sandvik
Subject: Re: [Tails-dev] disabling default Pidgin profiles? [Was: Training Journalists in Istanbul]
In my experience with general users the Pidgin IRC popup is rather
confusing - zero percent of them had ever heard of IRC - yet it is a
valuable direct channel to you dev types, once they understand it. Would
there be any way to provide some informative context on first run? Though
clearly without persistence it would be "first run" every run, which could
be annoying. If you disable it, virtually no elementary users will ever
enable it.

On Fri, Feb 22, 2013 at 7:03 PM, intrigeri <intrigeri@???> wrote:

> Hi,
>
> Runa A. Sandvik wrote (04 Feb 2013 15:12:51 GMT) :
> > - A few users seemed confused when Pidgin automatically connected to
> > IRC.
>
> Interesting. Any idea if these confused users had any previous
> experience with IM (like: knowing that the first thing you generally
> have to do is setup an account), and maybe with IRC in particular?
>
> > I wonder if it would be better to have that disabled by default,
> > and instead take users through the process of setting up their own
> > accounts.
>
> I'm personally a bit torn on that one.
>
> On the one hand, I think it should be kept as straightforward as
> possible to boot Tails, start Pidgin, and go get some support on IRC,
> so I'm wary of any additional required steps.
>
> On the other hand, I understand there's some potential for confusion,
> and I find it tempting to disable the auto-generated profiles by
> default and document how to enable them or create one's own account.
>
> Any other opinions?
>
> FWIW, here's our ticket about improving Pidgin doc:
> https://tails.boum.org/todo/better_pidgin_and_otr_documentation/
>
> Cheers,
> --
> intrigeri
> | GnuPG key @ https://gaffer.ptitcanardnoir.org/intrigeri/intrigeri.asc
> | OTR fingerprint @ https://gaffer.ptitcanardnoir.org/intrigeri/otr.asc
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>




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Chris Doten
Program Manager, Information & Communication Technology
National Democratic Institute for International Affairs (NDI)
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