Re: [Tails-ux] Improve Tails Installer UX

Hi,

ok I have added these last changes to the installer.
But I have some remaining questions:

==> Where should the "Installation Instructions" point to?
    I have used "https://tails.boum.org/install/index.en.html",
    but I think we don't have a page exclusively dedicated to the
    Tails installer.

==> While looking at this, I realized that the link
"https://tails.boum.org/tails-installer", in the setup.py file is
broken, I can fix that with the former question link.

==> What kind of component is the button with the interrogation symbol?
    Is it a link button, that should point to the same page as the later
pint? should it do some more complex, like the greeter for example?

cheers,
kurono

sajolida:
> Susan:
>> It is hard for me to weigh in on the label when I still don't know
>> what the thing is for sure. My guess would be that ISO is
>> International Standards Organization and that this label is not
>> telling me what the image contains but rather that it's in a
>> particular format. I am not sure how useful knowing the format may
>> be. Like "Open Blue Book compliant CD-ROM" or "Use can opener to open
>> can?" So if that's the case, I would need information about why I
>> might want to do that, such as a few common use cases, in the Help
>> text also.
>
> Technically speaking, an ISO image is a "disk image" (which means a
> single file containing the "image" of a complete file system) that
> contains an "ISO 9660 file system" (which is the file system format used
> on CDs and sometimes DVDs).
>
> Wikipedia: https://en.wikipedia.org/wiki/Iso_image
>
> I admit that we've used this terminology since the project started
> without really thinking about it and because it's the usual way of
> referring to such files in the Linux world.
>
> I looked only at how other projects refer to these files. All of them
> still use the word "image" but almost none clarifies the format (which
> might be different than ISO):
>
> https://technet.microsoft.com/dd451080.ISOburn.jpg%28en-us%29.jpg
>
> http://chronicles.blog.ryanrampersad.com/wp-content/uploads/2008/10/nero9image.png
>
> http://cdn.osxdaily.com/wp-content/uploads/2015/11/burn-disc-image-mac-os-x-file-menu-610x459.jpg
>
> https://assets.ubuntu.com/v1/53029019-desktop-burn-a-dvd-on-mac-4.png
>
> Seeing that, I'm not against getting rid of the "ISO" word but this
> would require adapting this terminology in many other different places.
> Starting with our installation instructions. It might not be undoable
> but would require thinking more about whether getting rid of the "ISO"
> word would work in all the different places and doing the work of
> changing them.
>
>> "Use downloaded Tails image" or something like that? "Download latest
>> Tails image and install"? Given what Thomas said, I wonder if it's
>> more generic in usage, more about format and tool than contents.
>
> Right, what Thomas said made it clear that we need to clarify that the
> installation will only work with an Tails ISO image (and not an Ubuntu
> ISO image for example). So I think that we need to specify that we're
> talking about a "Tails ISO image" here.
>
>> If I
>> am just encountering the term in my USB stick situation, I don't know
>> if I've also downloaded something that I could install. What if I did
>> not do that step yet?
>
> The goal here is to make it clear that the user can, in your USB stick
> situtation, *either* clone (install a new USB stick by copying the
> current Tails that she is running from) or install from an ISO image
> that she had downloaded.
>
> Cloning would always work but installing from an ISO image requires a
> previous download. I thought that using radio buttons would made the
> alternative explicit (you don't need to download an ISO image to clone).
>
>> I think providing a link to the installation instructions in this
>> help text makes a lot of sense.
>
> Definitely.
>
>> The (?) icon is the way to go.
>
> Ack. I added both things in the screenshot in attachment.
>
>> Help links are best placed before fields and actions, right after
>> labels, because then screen readers offer the help right after the
>> question occurs to the user and before the decision point is read to
>> the user.
>>
>> If possible, display the help in place, rather than taking the user
>> off track. If that isn't feasible, opening a browser window with the
>> particular bit of applicable help may be the next best bet.
>
> This one can be displayed in place with some more explanation about ISO
> image and the difference with cloning. It would also have a link to the
> installation instructions.
>
>> Enable click to display, even if rollover is an option too, for touch
>> devices.
>
> NB: I'm putting back kurono in copy. He was dropped but I think that
> he's not on tails-ux.
>